Help

How can we help?

Get support with analysis results, subscriptions, privacy, or deleting your Pick a Dish data.

Contact Pick a Dish support

Include the app version, your device model, and a short description of what happened. Do not email sensitive medical details or payment-card information.

Email support

Common questions

Quick answers

An analysis looks wrong or incomplete

Try a well-lit, sharp photo with the full dish or readable menu names and descriptions visible. Results are estimates; always confirm ingredients and allergens directly with the restaurant.

How do I manage or cancel Pro?

Open Pick a Dish, go to Profile, and choose Manage subscription. You can also manage subscriptions from your Apple Account subscription settings.

How do I restore a purchase?

Open Profile and choose Restore purchases while signed in to the Apple Account used for the subscription.

How do I delete my data?

In the app, open Profile and choose Delete account and all data. This removes the anonymous Firebase account, associated server records, and local profile, history, favorites, and thumbnails.

Can Pick a Dish confirm an allergen is absent?

No. The app can highlight possible concerns and uncertainty, but recipes, hidden ingredients, substitutions, and cross-contact must be confirmed with the restaurant.

Where can I read the legal information?

Read the Privacy Policy and Terms of Use. Both are also available from the app.

Company information

Pick a Dish is provided by Focus Mind Services.

Email: dilhan@focusmindservices.co.uk
Website: focusmindservices.co.uk